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Strategy Signals is a monthly newsletter for leadership teams who know technology should be driving growth, but aren’t seeing it happen yet. Each issue breaks down the structural reasons progress feels slower than it should and how to change that.
On time, on budget, and still behind. Most executive teams are measuring whether technology gets delivered, not whether it moves the business forward. Organizations often measure technology by activity. How many tickets are closed? How many tools are deployed? How many projects are delivered on time? Yet, none of these metrics answer whether technology is changing what your business is capable of doing. They measure activity, not capacity. Take project delivery, for example. A project...
STRATEGY SIGNALS By Josh Hulst, Michigan Software Labs Does your technology work for you, or against you? If you ask most leadership teams to describe their technology, they'll walk you through a list of tools, such as the CRM they implemented three years ago or an ERP that they inherited from an acquisition. It might be an accurate list, but it's not really the answer I'm looking for. Knowing which tools you have is not the same as knowing what they can support together. For instance, can...
STRATEGY SIGNALS BY JOSH HULST Are you feeling the pressure to “do something” with AI? Are you “doing something” with AI? Most leaders I’m talking to can point to visible AI activity inside their organizations, whether that’s a pilot underway or teams wiring small automations into their daily work. In many cases, people genuinely are feeling more efficient! So why does it still feel unclear whether anything meaningful has changed for the business? One reason is that AI has become unusually...