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Strategy Signals is a monthly newsletter for leadership teams who know technology should be driving growth, but aren’t seeing it happen yet. Each issue breaks down the structural reasons progress feels slower than it should and how to change that.
STRATEGY SIGNALS By Josh Hulst, Michigan Software Labs Does your technology work for you, or against you? If you ask most leadership teams to describe their technology, they'll walk you through a list of tools, such as the CRM they implemented three years ago or an ERP that they inherited from an acquisition. It might be an accurate list, but it's not really the answer I'm looking for. Knowing which tools you have is not the same as knowing what they can support together. For instance, can...
STRATEGY SIGNALS BY JOSH HULST You’re asking the wrong question about AI You're getting this from a new email address. Nothing has changed except where it comes from. What should we do with AI? It sounds like a responsible starting point. It feels like you're taking the technology seriously by exploring your options. But in my experience, this question produces a specific kind of response: searching for tools, a pilot or two, or a list of pain points to automate. The issue is that this...
STRATEGY SIGNALS BY JOSH HULST Are you feeling the pressure to “do something” with AI? Are you “doing something” with AI? Most leaders I’m talking to can point to visible AI activity inside their organizations, whether that’s a pilot underway or teams wiring small automations into their daily work. In many cases, people genuinely are feeling more efficient! So why does it still feel unclear whether anything meaningful has changed for the business? One reason is that AI has become unusually...